Thing 7

These things were easier for me, because I already have an IM account and have allowed it on our patron computers for many years. I could see the benefit of having an IM address for patrons to access the librarian. That's the way kids communicate these days--when they're not texting or talking on cell phones. I would consider adding that to our services. We have had e-mail service for many years, and patrons are comfortable sending e-mails with requests, or asking for information. I have participated in webinars and teleconferences. I hadn't heard of Meebo, but it seems like it would be the next logical step. I signed up for Twitter, but so far haven't found anyone to talk to.